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Cancellation Insurance

We recommend that you sign up for a Cancellation Insurance that covers most of your costs if you have to cancel your holiday.

- The Cancellation Insurance

  • must be purchased when making your booking
  • has to be paid together with the payment of the deposit
  • applies from the moment we receive your payment until you start your journey from home
  • does not cover flight tickets

Benefits of our Cancellation Insurances in brief

  • Gives compensation if you can not ride. The cancellation insurance included in the home insurance or when paying by card does not normally cover a minor injury that still makes you unable to ride. Our cancellation insurance, on the other hand, covers such type of cancellation reason.
  • Cancellation possible until 24 hours before the start of the journey.
  • The cancellation fee is only 5% of the price of the holiday within Europe.
  • No cancellation fee for holidays outside Europe.

For more detailed information read on below.


Cancellation Insurance Europe purchased from 2020-03-13

Cancellation Insurance Europe only costs you 4% of the holiday price per person. Paid cancellation insurance will not be refunded under any circumstances and cannot be deducted from the payment of the final balance.

- The Cancellation Insurance Europe applies:

  • in the event of acute illness, accident or death suffered by you or a close relative
  • in case of inability to complete the purpose of the trip, for example if you get injured so that you can not ride.
  • if the authorities suddenly issues an advise not to travel to the country for your booked holiday, but not if such an advice is already widely known at the time of purchasing the cancellation insurance.

    Any cancellation must have been received in writing to our office during our office hours no later than the nearest weekday before departure, but no later than 24 hours before the start of your journey from home. The only cancellation fee that affects you is 5% of the price of the trip, but at least 40 EUR.

Certificate is required to confirm the reason for cancellation. 

- Cancellation insurance does not apply:

  • to mental disorders, pre-existing illness/chronic disorder or pregnancy
  • if the reason for the cancellation has been known at the time of first booking
  • flight tickets
     

 

If you have purchesed Cancellation Insurance Europe before 2020-03-13 .....

....these conditions apply >>


Cancellation Insurance World

You choose this for holidays outside of Europe. This insurance can be taken out only by citizens in the Nordic countries (Sweden, Norway, Finland, Denmark).

Cancellation Insurance World has no cancellation fee and costs 6% of the holiday price per person. Paid cancellation insurance will not be refunded under any circumstances and cannot be deducted from the payment of the final balance.

- Cancellation Insurance World applies:

  • to an event that have occurred suddenly and unexpectedly
  • in the event of acute illness, accident or death suffered by you or a close relative
  • in case of inability to complete the purpose of the trip, for example if you get injured so that you can not ride
  • if the authorities suddenly issues an advise not to travel to the country for your booked holiday, but not if such an advice is already widely known at the time of purchasing the cancellation insurance

A doctor´s certificate is required to confirm the reason for cancellation.

This Insurance is issued by Gouda Travel Insurance which is part of the Norwegian insurance group Gjensidige.

The full terms and conditions of this insurance are not available in English, but please do not hesitate to ask us for more details and we will do our best to explain everything to you.


Cancellation fees without Cancellation Insurance

If a cancellation occurs:

  • 30 days or more prior to departure you will pay the deposit
  • Less than 30 days but more than 20 days prior to departure you will pay 50% of the cost of the holiday
  • 20 days (or less) prior to departure you will pay 100% of the cost of the holiday

    Your cancellation must be received in writing at our office during office hours no later than the specified number of weekdays before the start of your journey from home.

Corona conditions

Please notice the special conditions which applies due to the corona epidemic.

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