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Information in these corona times

Read current EU information here what applies to travel within the EU given the pandemic situation. The EU information is updated regularly.

Read our booking conditions during the pandemic below.

New bookings received from 2020-06-18

  • If the authorities introduces a recommendation from travel, after you have made your booking, you may cancel free of charge from 14 days before departure (but not before, as the authorities advice may change before that) and free re-booking up to 14 days before departure.
  • Otherwise, our normal travel conditions and cancellation policy apply. We recommend to sign our cancellation cover that applies to illness before departure.

Bookings received from 2020-03-13 to 2020-06-17

  • Free rebooking up to 14 days prior to departure.
  • Open purchase up to 30 days before departure for new bookings from 15 March with departure in 2020. Open purchase means that you will receive all your money back upon cancellation.
  • If the authorities advise against travel, you can cancel free of charge within 14 days before departure. 

Bookings received before 2020-03-13

  • For existing bookings, normal cancellation terms and conditions apply.
  • If the authorities advise against travel, you can cancel free of charge within 14 days before departure.
  • If you feel worried we can if possible help you re-booking to a later date for an adminstrative fee of 40 EUR (VIP customers 0 EUR).

 

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