Information in these corona times

Despite these troubled times, sooner or later there will be a normalised situation, and we receive new bookings daily. Some who have a trip booked in the spring want to change to a later date, and we are happy to do all we can to help you with that.

Here is an overview of what applies.

New bookings received from 2020-03-13 

For those of you who see the light in the tunnel and want to book a new trip, we offer the following benefits:

  • Free rebooking up to 14 days prior to departure.
  • Open purchase up to 30 days before departure for new bookings from 15 March with departure in 2020. Open purchase means that you will receive all your money back upon cancellation.
  • For new bookings received until 14 April we also give 30 EUR discount.

Existing bookings received before 2020-03-13

  • Free rebooking up to 14 days prior to departure.
  • For existing bookings, normal cancellation terms and conditions apply.
  • If the authorities advise against travel, you can cancel free of charge within 14 days before departure. If the departure is later in time, the usual cancellation conditions apply.

If you are worried, we will of course help you at no cost to change the dates of your trip if possible.

Refunds

Refunds on cancellation or cancelled trips will be made as soon as possible taking into account the ongoing discussion between the travel industry and the authorities about who will be responsible for the refund in this unique corona situation.

Of course we hope that the corona problems ebb out as soon as possible and that all riders will be able to continue to enjoy our amazing riding holidays!

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